Shipping Policy
*** We will be closed completely for the whole week including surrounding weekends (16/03/24 - 24/03/24) due to moving premises.
We will be operating under a reduced capacity during the rest of March 2024 and over the Easter School Holidays. We'll still aim to get orders out in 1-5 workings days outside of these dates but some orders may take longer. If your order is urgent, please get in touch (via the Contact Us link at the top of this page) before ordering to check we can produce it in time.
Many thanks ***
Our processing times are typically 1-3 working days for items produced in-house and we produce nearly everything ourselves. Occasionally there are times when we're unable to process items within this timeframe so if your order is urgent, please contact us to enquire about when we can have your order in the post.
For a small number of items, processing times are longer when they are produced using one of our specialised partners. This varies but can be 3-5 working days.
Delivery costs are calculated during the checkout process and vary widely depending on the type of products you are ordering, their size/weight, where they are going and what service options are available.
Shipping Time estimates are as follows:
- Please note - upgrading to a faster delivery service doesn't guarantee faster processing times, though we will try and prioritise those orders when resources allow
UK Domestic Standard Delivery
- Royal Mail Special Delivery Guaranteed Next Day by 1pm
- Royal Mail Tracked 24 - Usually 1 Working Day
- Royal Mail First Class - 1-2 Working Days
Europe - International Standard
- Royal Mail states 3-5 Working Days (though sometimes it can take 1-3 weeks)
Rest of World - International Standard
- Royal Mail states 6-7 Working Days (though sometimes it can take 1-3 weeks)
Let customers speak for us
from 738 reviewsPhill is a genius. Really fast response and postage times. Highly recommended.
We needed the transfers urgently for props we were making for a TV commercial shoot. Phoxy were super quick with responding to questions, gave helpful advice and fulfilled our order in a frankly impossibly short time. Highly recommended and the sort of customer service every company should aspire to!
Quick response, very accommodating seller who answered all my questions. It shipped right away and I am happy with the HTV quality!
Phill was super helpful in explaining my options for my designs, they turned out pretty perfect. Had a bit more trouble with the silver than the gold, but got there in the end. Highly recommend!
Great pins with lovely designs and for a great cause. Very happy with them.
The waterslides are of excellent quality and the service was second to none. It was and will be a pleasure to deal with this company. From the Initial conversation with Phil through to the application of the waterslides was excellent.
Thanks, I will be placing another order soon.
Keith
Exactly as described, great gift
Brilliant product, amazing customer service!
This pattern was very large for the paper. I made it smaller so I could print it. I highly recommend it.
Fabulous tee shirt. I love it. Really good quality. The metallic numbers look fantastic.
AMZING TOP and long enough to hid my butt in my leggings. Make sure you wash inside out as the seller recommends x
Exactly what I needed, thanks.
excellent prints and service will defintely order again
Phill is very helpful and very easy to work with. Always delivers great quality in good time too.
Custom Waterslide Decals with WHITE UNDERPRINT For DARK Surfaces - Full Colour Digital Laser Printed Transfers - Ready-To-Apply